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Shipping & Returns

When you place an order with wwdshop you will receive an immediate confirmation email from wwdshopuk@ivslimited.com prior to your order being processed. We will charge your credit card at the time of ordering and will dispatch the order within 21 days.

Please note that some large orders may require an adjustment to quoted delivery costs. Any such adjustment will be communicated to you prior to dispatching your order. You may cancel your order at any time prior to processing.

Delivery rates

The delivery costs for the UK are as follows:

£1.50 per order plus 5% of the order total

The delivery costs for the Rest of the World are as follows:

First Product £9.95

Each additional product £5.95

The delivery charge will be displayed to you before you complete your order.

Custom’s duties

Please be aware that International Orders may be subject to local Custom's duties and/or local taxes in the country of destination. Please check with your local authority to ascertain applicable rates. Any additional charge must be borne by the recipient.

Items despatched by courier

In some instances the items you order will be delivered by a courier service. If no one will be able to sign for the goods at your contact address you may wish to send the goods to an address where someone will be able to accept the goods during normal business hours, for example, a work address.

Different credit/debit card billing address

Your contact address must match your credit/debit card address. For this reason you may wish to provide a different delivery address.

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