Conditions of Use

Terms & Conditions (USA/Canada)

The WWD Shop website is operated on behalf of The Creature Production Company by IVS (USA) LLC, part of the IVS Group Ltd. Use of this website is subject to these Terms of Use. These terms of use apply to orders placed in the USA and Canada only. All other countries should choose their applicable website from the initial WWD Shop webpage - www.wwdshop.com

All prices are correct at the time of online publication in US Dollars ($) and include applicable local sales tax. Prices are subject to change without notice. Online pricing may differ from prices available on the tour or elsewhere. We reserve the right to correct any printing errors. All items are promoted in good faith to be available at the time of ordering. Unforeseen supply problems or unexpected demand may occasionally result in stock being unavailable. Orders will normally be processed within 21 days. Should there be a delay in dispatching your order we will contact you immediately to advise you of the reason for the delay. You may cancel such an order at any time prior to processing.

We accept all major credit cards. Payment will be charged to your credit card immediately after you have placed the order.

Please check the delivery charges page to find out about IVS (USA) LLC freight charges for your order. Some large orders and bulky items may require an adjustment to quoted delivery costs. Please email details of the products required for a final freight cost. Alternatively, feel free to submit your order with query and we will contact you to arrange appropriate shipping. You may cancel your order at any time prior to processing.

In regards to International orders dispatched please be aware that your order may be subject to local Custom's duties and/or local taxes in the country of destination. Please check with your local authority to ascertain applicable rates. Any additional charge must be borne by the recipient.

We will gladly refund, credit or exchange all returns on presentation of the original delivery/sales docket. Please contact us on wwdshopus@ivslimited.com prior to returning goods to us. Delivery and packaging charges are not refundable unless as a result of our error. All returns are to be sent to:

IVS (USA) LLC

601 Westport Parkway, Suite 600

Grapevine, TX 76051

USA

Tel: +1 817 481 4535

Fax: +1 630 250 3709

Please allow up to 14 business days for refunds to be processed.

Overseas Returns

All returns of international shipments are subject to our International terms and conditions. Available at www.wwdshop.com

The WWD Shop welcomes feedback and attends to all complaints promptly. Please email, fax or write to us using the contact information presented on this page.

WWD shop materials, including pages and on-line images, are protected by the Copyright Laws of Australia. All rights are reserved. No part or product may be reproduced or distributed in any form without the express written permission of the BBC.

Walking With Dinosaurs The Arena Spectacular logo is a registered trademark of the BBC. The logo may not be used without the prior specific, written permission of the BBC.

Privacy is a very serious matter for IVS Group Ltd. It is true that in order to process your request, we must know basic contact information such as your full name, address, email address, and method of payment. All required information is kept internally and is never shared with third parties.

By accessing, browsing and/or using this site, you acknowledge that you have read, understood, and agreed to be bound by these terms and to comply with all applicable laws and regulations. If you do not agree to these terms, please do not use this site. Those who choose to access the site do so, on their own initiative and are responsible for compliance with applicable local laws.

IVS Group Ltd, its directors, employees, agents or representatives will not be liable for damages (including, without limitation, any compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties) arising out of or related to, and the use of, this site or its contents.

Whilst every effort is made to ensure accuracy in the content of this website, IVS Group Ltd is not responsible for any typographical errors, inaccuracies or omissions. The information, prices and terms presented on this site are subject to change without prior notice. Not all products are available at all times.

This site is owned and operated by IVS Group Ltd. No material from this site or any Web site owned, operated, licensed or controlled by the IVS Group Ltd may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way, except that you may download one copy of the materials on any single computer for your personal, non-commercial home use only, provided you keep intact all copyright and other proprietary notices.

For purposes of these terms, the use of any such material on any other Web site or networked computer environment is prohibited. You may not modify the material in any way, without the prior written consent of the copyright owner. Except as expressly stated in this legal notice, no rights or licenses to the material, or any portion thereof, shall be granted or implied.